Alaska Small Business Development Center

Santa’s Letters & Gifts

Santa’s Letters and Gifts is delivering holiday magic with an Alaskan touch

For generations, Santa’s Letters and Gifts has been delighting the young and young-at-heart with personalized Santa letters and unique gift packages, all specially postmarked from Santa’s hometown.

Established in 2002, Santa’s Letters and Gifts is a long-standing, family-owned business located in North Pole, Alaska. “This year we are celebrating our 16th year in business,” says owner Pam Sattler. “We pride ourselves on sending high-quality Santa Letter packages to babies, kids, teens, adults and pets, personalized with an Alaskan touch! Choose a custom Alaskan ornament, Christmas storybook, or unique gift to include with your letter.”

Alaska SBDC began working with this beloved Alaska business from the start. “Santa’s Letters and Gifts started working with our Fairbanks office in 2002,” explains Alaska SBDC Business Advisor Russ Talvi.  “Over the years Pam has taken several classes and workshops, and her business has grown and evolved. We recently reconnected, and I’ve enjoyed getting to know this business and assisting Pam with navigating some new opportunities.”  

After several years in business, Sattler sought guidance from Alaska SBDC to help improve her online presence, explore the possibility of rebranding, and update her business plan. “Russ showed me how to report errors on my Google listing and provided information about an e-commerce platform I could switch to from my existing site, which is dated,” recalls Sattler. “I really appreciate all the help I received from Russ; he is very knowledgeable and helpful, and he provided excellent advice.”

Santa’s Letters and Gifts ships nationwide and to select countries outside the U.S. Visit their website to learn more and explore their wide array of unique holiday-inspired gifts, or find them on Facebook.